Party Rental Showroom Manager

US-WA-Everett
1 month ago
Job ID
2017-2085
# of Openings
1
Category
Sales Support

Overview

With more than 45 years of experience, CORT Party Rental has the Northwest’s largest selection of everything you need to create a unique event. Our team of experts understand every event is unique and we’ll be there to help inspire, design, and bring your vision to life. From weddings to corporate meetings and conferences, our high quality products; including tents, china, stemware and linens,  will ensure that every moment is memorable. 

 

For more information, visit http://www.cortpartyrental.com.

 

The Showroom Manager is to supervise, assist, train and direct the day-to-day activities of the sales staff.  Must possess knowledge of marketing strategies and planning.  Must be able to apply logical thinking to a wide range of problems, collect data, draw conclusions and offer constructive opinions concerning day-to-day activities. Responsible for closing profitable event revenue, ensuring communication of sales and customer needs with the distribution part of the organization and establish a team atmosphere in the office that promotes excellent customer service. 

Responsibilities

  • Meet or exceed rental revenue goals by utilizing CORT’s online learning programs, classroom based seminars, and other industry training opportunities.
  • Responsible for opening and closing procedures of the showroom and sales office.
  • Train and develop all sales staff in showroom procedures, sales skills, and customer service.
  • Trains sales staff on the use of computers, office equipment and all counter procedures.
  • Assists sales staff when complaints and emergencies arise by investigating and providing a resolution.
  • Review rental contracts for accuracy and provide training as needed.
  • Investigate all occurrences of overbookings to utilize district inventory effectively to minimize shortages and change orders.
  • Provide an outstanding showroom experience for our clients with daily attention given to the appearance of showroom and work area.
  • Follow necessary processes and policies diligently to ensure timely communication and accuracy between departments and customer.
  • Set showroom schedule and approve hours with attention to forecasted budget.
  • Supports overflow from sales staff.
  • Fill in for other positions, when necessary, for smooth operation of the business.
  • Network with other industry professionals.
  • Recommend new purchases based on customer feedback to Purchasing Department.
  • Recommend new marketing pieces and advertising opportunities to Marketing Department.
  • Maintain exceptional relationships with customers to encourage additional revenue opportunities.
  • Follow up with customers to thank them for their business and solicit feedback.
  • Support all district sales and marketing efforts, including CORT Furniture Rental, CORT Event Furnishings and CORT Clearance Center business.
  • Coordinate efforts with outside sales representatives for sales and marketing opportunities.
  • Complete required Sales Productivity Reports and review with Director of Sales.
  • Acquire and update product knowledge of all CORT’s products and services.
  • Follow company and District procedures to protect store security and company assets.
  • Other duties as assigned.

Qualifications

  • Bachelor’s Degree or equivalent of 5+ years of sales and management experience in the events industry.
  • Ability to read, write and comprehend business level correspondence and memos in English.
  • Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization in English.
  • While performing the duties of this job, the employee will need to function in a fast-paced environment and asked to handle multiple tasks at once.
  • This position requires working on some Saturdays and occasional evening hours.

Additional Information

As part of a national company, CORT offers opportunities for career development, professional growth, competitive salaries with position-specific incentive or commission plans, a comprehensive benefit plan, 401(k) and Profit Sharing, educational expense reimbursement and employee discounts. 

 

For more information on CORT Party Rental, please visit our website at www.CORTPartyRental.com.

 

EEO/AA Employer/Vets/Disability

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